Privacy policy

Ambar Style (ambarstyle.store), operated by FASHION DISTRIBUTION NETWORK LTD
Effective date: October 24, 2026
Last updated: October 25, 2026

1. About this policy

This Privacy Policy explains how FASHION DISTRIBUTION NETWORK LTD, a company registered in the United Kingdom (company number 16913511), trading as Ambar Style (“we”, “us”, “our”), collects, uses, shares and protects personal information when you visit ambarstyle.store (the “Site”), buy from us, contact us or otherwise interact with us (together, the “Services”). “You” means any person who uses the Services.

We are the data controller of the personal information described in this policy. Our Services are intended for customers in the United Kingdom. Please read this policy carefully. If you do not agree with it, please do not use the Services.

This policy should be read together with our Cookie Policy and Terms of Service.

2. Information we collect

Information you give us

  • Contact and account details: your name, email address, phone number, and billing and delivery addresses
  • Order information: the products you buy, order history, and payment confirmation details (see “Payments” below)
  • Customer service messages: anything you send us by email, contact form or chat
  • Reviews and other content you choose to post
  • Marketing preferences, such as when you sign up for our email list
  • Optional size and fit details, if you share them to get sizing help

Information collected automatically

When you use the Site, we and our service providers collect information through cookies, pixels, log files and similar technologies, including:

  • Your IP address, device type, browser and operating system
  • Pages and products you view, items you add to your basket, and links you click
  • The website or ad that referred you to us
  • Approximate location based on your IP address

See our Cookie Policy for details and for how to manage cookies.

Information from other sources

We receive information from our service providers and partners, such as Shopify (our e-commerce platform), payment processors, delivery carriers, and analytics and advertising partners. We treat information from these sources according to this policy.

Payments

Payments are processed by Shopify Payments or other payment providers. We do not store your full credit or debit card number on our systems. We receive limited information such as the last four digits of your card, card type, and payment status.

3. How we use your information and our legal bases

Under UK data protection law, we must have a lawful reason (a “legal basis”) for using your personal information. We use it as follows:

What we do

Legal basis

Provide the Services: process and deliver orders, send order confirmations and delivery updates, handle returns, refunds and exchanges, and manage your account

Performing our contract with you

Communicate with you: answer questions, provide customer support and send service messages

Performing our contract with you, and our legitimate interests in running our business

Market our products: send promotional emails or texts, and show ads for our products on other sites and platforms

Your consent (for non-essential cookies and, where required, marketing messages), or our legitimate interests in promoting our business to existing customers

Improve the Site and products: understand how people use the Site, test features and improve our offering

Your consent (for analytics cookies) and our legitimate interests

Prevent fraud and keep things secure: detect and respond to suspicious or unlawful activity

Our legitimate interests and, where applicable, legal obligation

Meet legal obligations: comply with tax, accounting and other laws, resolve disputes and enforce our Terms of Service

Legal obligation and our legitimate interests

4. How we share information

We do not sell your personal information. We may share personal information with:

  • Service providers that help us run our business, such as Shopify, payment processors, delivery and fulfilment partners, email and text messaging providers, customer support tools, and IT and analytics providers. They may only use the information to perform services for us.
  • Advertising and analytics partners, such as Google and Meta, through cookies and similar tools, as described in our Cookie Policy, and only where you have given consent.
  • Legal and safety recipients, such as courts, law enforcement, regulators or HMRC, when required by law or to protect our rights, customers or others.
  • Business transfer parties, if we are involved in a merger, acquisition, financing or sale of assets. In that case, we will require the new owner to honour this policy.
  • Others with your consent or at your direction.

5. International transfers

Some of our service providers, including Shopify, Google and Meta, may process personal information outside the United Kingdom, including in the United States and Canada. Where we or our providers transfer personal information outside the UK, we make sure it is protected by an appropriate safeguard, such as a UK adequacy decision, the UK International Data Transfer Agreement or the UK Addendum to the EU Standard Contractual Clauses.

6. Cookies and tracking

We use cookies and similar technologies to run the Site, remember your basket, measure performance and advertise. Non-essential cookies are only set with your consent. You can manage your choices through our cookie banner, the “Cookie Settings” link in our footer, or your browser settings. Blocking some cookies may affect how the Site works. Please see our Cookie Policy for details.

We do not currently respond to “Do Not Track” signals because there is no common standard for them.

7. Marketing messages

We will only send you marketing emails or texts if you have agreed, or if you are an existing customer and the message is about similar products, in line with the Privacy and Electronic Communications Regulations (PECR). You can unsubscribe from marketing emails at any time by clicking “unsubscribe” in any email or by contacting us. If you receive marketing texts from us, reply STOP to opt out. We may still send you non-promotional messages about your orders and account.

8. Data retention and security

We keep personal information only as long as needed for the purposes in this policy, for example to maintain your account, handle returns and warranty questions, and meet tax, accounting and legal requirements. For example, we keep order and invoice records for at least 6 years for tax and accounting purposes. We then delete or anonymise the information.

We use reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If you have an account, please keep your password confidential.

9. Your rights

Under UK data protection law, you have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Erase your personal information, in certain circumstances
  • Restrict how we use your information, in certain circumstances
  • Object to our use of your information based on our legitimate interests, and to direct marketing at any time
  • Data portability: receive a copy of your information in a portable format, in certain circumstances
  • Withdraw consent at any time where we rely on your consent, without affecting the lawfulness of what we did before
  • Not be subject to automated decisions that have legal or similarly significant effects. We do not make such decisions.

How to make a request. Email us at Hey@ambarstyle.store with the subject “Privacy Request”, or write to us at the address below. We may need to verify your identity before we act on a request, and may ask you to confirm details linked to your account or a past order. You can use someone to make a request on your behalf, and we may ask for proof of their authority. We will respond within one month, and let you know if we need more time (up to two further months for complex requests). We do not charge a fee for exercising your rights unless a request is clearly unfounded or excessive.

Complaints. If you are unhappy with how we have handled your personal information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk or on 0303 123 1113.

10. Children’s privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, please contact us and we will delete it.

11. Third-party links and public content

The Site may link to other websites, apps or social media platforms. We do not control them and are not responsible for their privacy practices. Please read their policies. If you post a review or other content in a public area of the Site, others may see and use it. Please do not post information you want to keep private.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the new version on this page and change the “Last updated” date. If we make material changes, we will take any additional steps required by law, such as notifying you.

13. Contact us

If you have questions about this policy or want to use your rights, contact us:

FASHION DISTRIBUTION NETWORK LTD (trading as Ambar Style)
Company number: 16913511
Email: Hey@ambarstyle.store
Address: 61 Bridge Street, Kington, United Kingdom, HR5 3DJ
Phone: +44 161 496 0772
Support hours: Monday to Friday, 9:00 AM to 5:00 PM