Contact Us

We are here to help you

Need Help?

We’re here to help. Whether you have a question about an order, a product or a return, our team will get back to you as soon as we can.

Get in touch

Email: Hey@ambarstyle.store
Phone: +44 161 496 0772
Customer service hours: Monday to Friday, 9:00 AM to 5:00 PM (closed on weekends and UK bank holidays)

We aim to reply to emails within 1–2 business days.

Business information

FASHION DISTRIBUTION NETWORK LTD (trading as Ambar Style)
Company number: 16913511
61 Bridge Street
Kington
United Kingdom
HR5 3DJ

This is our business address. Please contact us before sending anything back to this address. We will give you a return label and instructions, and parcels sent without contacting us first may be delayed.

Before you write

You may find a faster answer in our policies:

  • Where is my order? See our Shipping Policy. Your shipping confirmation email contains your tracking number.
  • Need to cancel or change an order? Email us as soon as possible, using the subject line “Cancel Order.” See our Cancellation Policy.
  • Want to return something? Email us with your order number, your name and the reason for the return. See our Return Policy.
  • Wrong size or fit? See our Return Policy for exchanges and returns.
  • Parcel arrived damaged? Contact us within 7 days of delivery, with your order number and a photo.
  • Privacy requests? See our Privacy Policy.

Helpful details to include

To help us answer quickly, please include:

  • Your order number
  • The name and email address used for the order
  • A short description of your question or issue
  • Photos, if there is a problem with a product or parcel